Understanding the report¶
The report is a monthly audit of the devices Cove is protecting, organized so you can see what is backed up and which company owns each device.
Title and dates¶
The report title reads, for example, "Cove Backup Audit — June 2026", with a line beneath it showing the reporting period (the month covered) and when it was generated. The generated time is shown in your schedule's timezone, so a report run on July 1 covering June clearly reads "Reporting period: June 2026 · Generated Jul 1, 2026, 7:00 AM PDT."
Structure¶
- Summary — the reporting month, total devices, total companies, total protected size, M365 billable users, and counts of failed backups and stale devices.
- Per-company sections — each company gets a table of its devices (this is the "what company has them" view). Microsoft 365 accounts appear in their own Microsoft 365 sub-section showing billable users rather than the server/workstation columns.
- Exceptions — a focused list of the audit red flags: failed backups, backups completed with errors, and devices with no successful backup in the last several days.
- Attachment — the full device table as an
.xlsx, including an M365 billable users column.
The email body itself carries the summary totals and a per-company overview (Company · PCs · Servers · M365 users · Total · Failed), so finance and other recipients get the key numbers at a glance without opening the attached PDF or spreadsheet.
Device columns¶
| Column | Meaning |
|---|---|
| Device name / Computer name | The device's identifiers in Cove. |
| Company | The customer that owns the device. |
| Device type | Workstation (PC), Server, or M365. Microsoft 365 tenants are detected by their data sources. |
| Data sources | What's protected (Files, System State, Microsoft 365 Exchange/OneDrive/SharePoint/Teams, SQL, etc.). |
| Selected / Used size | How much data is selected and stored, in GB. |
| Status | Result of the most recent backup. |
| Errors | Number of errors in the last session. |
| M365 billable users | For Microsoft 365 accounts, the number of billable users (matches the Cove console). |
| Last successful session | When the device last backed up successfully. |
| Product / Retention | The Cove plan and backup policy. |
The dashboard "By company" table¶
The Dashboard summarizes each company as PCs · Srvrs · M365 · Total · Fail (hover a header for its full name). The M365 column shows billable users, not a device count — so a company with one Microsoft 365 tenant covering 28 users shows 28.
Backup statuses¶
| Status | Meaning |
|---|---|
| Completed | The backup finished successfully. |
| Completed with errors | The backup finished but some items failed. |
| Failed | The backup did not succeed — investigate. |
Warning
A device that hasn't had a last successful session recently is flagged in the Exceptions section even if its latest status looks fine. That usually means backups have quietly stopped running.
Statuses are shown with an icon and label as well as color, so they're readable without relying on color alone.