Managing recipients

Recipients are the people who receive the emailed report. This page shows how to add and remove them.

Add a recipient

1. In the top menu, click Recipients.
2. In the Email box, type the person's email address.
3. In the Field dropdown, choose how they receive it:
   • TO — a main recipient.
   • CC — copied.
   • BCC — copied privately (other recipients don't see this address).
4. Click Add.
5. The address appears in the list below, with its field shown in brackets, e.g. jane@totlcom.com (TO).

If the email isn't valid, you'll see a short error and nothing is added — fix the address and click Add again. Adding the exact same address in the same field twice does nothing (no duplicates).

Remove a recipient

1. Find the person in the list.
2. Click Remove on their row.
3. A confirmation box asks "Remove this recipient?" — click OK to confirm (or Cancel to keep them).

Who reports are sent from

Reports always come from one fixed shared mailbox (for example reports@totlcom.com), set by your administrator. You can change who receives reports here, but not who they're sent from.

You need at least one TO recipient

A report can't be sent with an empty TO list. If you remove everyone, add at least one TO recipient before the next run (a manual Run & send now will otherwise report that no recipients are configured).